Defense Counsel

Benefits of Litigation Management Software to Defense Counsel Future technology drives collaboration between claims teams and attorneys According to the 2020 CLM Defense Counsel Study, there’s a distinct gap between outside counsels’ perceived performance levels and claims customers’ perception of their performance. Specifically on the customer side, only two percent stated they receive any metrics …

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A Better Vision for Working with Counsel More Effectively In our last installment of CaseGlide Insights, we spoke about how law firms can better position themselves as a “go to” resource for claims leaders by improving communication and reporting, focusing on early resolution,  being proactive and creative, and by applying strong planning budgeting strategies. These are …

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Increasing Your Firm’s Standing with Claims Organizations​ Many property and casualty claims organizations report that they spend more on litigation expenses than on costs related to running their claims departments. The biggest portion of those expenses are attorneys’ fees, essentially making the management of those fees, and those attorneys, a critical component of a successful …

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Best Practices for Successful Negotiations – Part 2 On our last blog, part 1 of Best Practices for Successful Negotiation, we discussed the first 2 of 3 best practices claims professionals can use to resolve their litigated claims earlier, without overpaying for it. First was to understand the true problem by uncovering true needs. The …

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Best Practices for Successful Negotiations – Part 1 From our perspective as a provider of litigation management software, we know the critical importance of early case resolution. Our customers know, and can support with excellent data that the longer a litigated claim remains open, the greater the expense and (most often) the greater the indemnity cost. …

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Maximizing Your Relationship with Outside Counsel Working better together It’s a necessary relationship and a critical part of the claims litigation process. You may work with dozens of outside counsel firms or a select few, but hiring and effectively collaborating with defense firms is essential to moving claims efficiently through to an optimal resolution. Yet …

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Collaboration in the Claims Litigation Process A primer for claims and litigation executives There is no denying that collaboration tools have taken root in many organizations. A generation of technology has arrived that enables people across organizations and between companies to connect and work together more efficiently. And, it’s showing real results. According to McKinsey …

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