Ep7: Leadership in Claims Litigation: Building a Successful Team

Join Wesley Todd, CEO of CaseGlide and John Henley, Vice President and Head of Claims Shared Services for UPC Insurance as they discuss the role of leadership in claims litigation management.

John leads a large and tightly knit claims team that includes litigation managers and adjusters. Join us as he shares his unique journey and some important words of wisdom that have helped him develop his claims teams along the way. Together, they discuss the critical role of leadership, mentorship, and how to define both team and individual success in a challenging environment.