Workflows

Close your email and close more cases.

Despite legal software’s presence throughout the claims industry, most claims professionals are feeling overwhelmed and frustrated. Why? They spend all day downloading and uploading emails and PDFs to and from their claims systems.  Everyone knows that the company’s numbers depend on their ability to create an effective workflow, yet no one can get anything done, because the emails keep piling up by the hundreds. 

The law firms are fed up, too. They want claims organizations to take the reins and proactively manage litigation. They know they need to resolve more cases, stay on budget, and show strategic vision. But, they lack the comprehensive data — and the time — to do so. 

E-billing and legal bill review software alone can't solve the problem, and unhappy claims departments and law firms are demanding a real solution. We hear you; that's why we created Workflows.

“Management of litigation has recently become critical to managing the bottom line in the homeowners business...CaseGlide provides the technology to help Security First make sure our litigation management is effective.”

Werner Kruck / Chief Operating Officer, Security First Insurance

 

Close your email and close more cases.

Despite legal software’s presence throughout the claims industry, most claims professionals are feeling overwhelmed and frustrated. Why? They spend all day downloading and uploading emails and PDFs to and from their claims systems.  Everyone knows that the company’s numbers depend on their ability to create an effective workflow, yet no one can get anything done, because the emails keep piling up by the hundreds. 

The law firms are fed up, too. They want claims organizations to take the reins and proactively manage litigation. They know they need to resolve more cases, stay on budget, and show strategic vision. But, they lack the comprehensive data — and the time — to do so. 

E-billing and legal bill review software alone can't solve the problem, and unhappy claims departments and law firms are demanding a real solution. We hear you; that's why we created Workflows.

“Management of litigation has recently become critical to managing the bottom line in the homeowners business...CaseGlide provides the technology to help Security First make sure our litigation management is effective.”

Werner Kruck / Chief Operating Officer, Security First Insurance

 

Workflows create a path to shared success.

Our workflow tools empower law firms to close their email so they can start closing cases. It gives claims organizations the data they need to make smarter decisions, and the control over case strategies they need to finally initiate positive change. CaseGlide’s workflow tool includes automated tasks, collaboration, automated legal documents, document management and, best of all, delivers work product directly into the claims system. Here's how it works:

Custom Case Tracks

Claims organizations create jurisdictional and case type-specific workflows based on the strategic track they want lawyers to take.

Transparent Digital Communications

Letters and emails are replaced with chats and checkmarks. Documents are created, reviewed, and approved in an instant.

Proactive Notifications

Instead of following up on whether each task was completed, CaseGlide notifies your team of each milestone, presents an automated legal document ready for filing, and updates the claims system through its integrated functionality.

Finally, legal spend management software that saves money and restores sanity.

Claims departments can expect a workflow tool to reduce legal fees by over 20% per year. How? The most successful claims departments focus more on loss costs and indemnity payouts than lawyers’ invoices. They know that an early resolution workflow is critical to loss cost performance. CaseGlide’s workflow tool helps claims organizations focus on this all-important metric. 

Retrospective bill review does not impact loss costs. Proactive workflows defined to achieve the claims departments' specific objectives help reduce cycle times and settlement amounts.

Reduce indemnity, reduce redundancy, and reduce frustration. All with one easy-to-use software platform. It's a win for everyone.

Finally, legal spend management software that saves money and restores sanity.

Claims departments can expect a workflow tool to reduce legal fees by over 20% per year. How? The most successful claims departments focus more on loss costs and indemnity payouts than lawyers’ invoices. They know that an early resolution workflow is critical to loss cost performance. CaseGlide’s workflow tool helps claims organizations focus on this all-important metric. 

Retrospective bill review does not impact loss costs. Proactive workflows — set to the claims departments’ specific objectives - help reduce cycle times and settlement amounts. 

Reduce indemnity, reduce redundancy, and reduce frustration. All with one easy-to-use software platform. It's a win for everyone.

See how CaseGlide can transform the way lawyers work for you, for the better.

Common questions, answered.

Does CaseGlide’s workflow tool integrate?

In a word: Yes. Our workflow tool integrates with claims systems and your email platform, calendar, and tasks. CaseGlide’s integrations provide claims departments and law firms with a seamless experience across all systems. All of the collaboration and documents automatically integrate between emails, claims systems, and CaseGlide. All key calendar events also cascade from CaseGlide to your email platform and back. By providing a seamless experience, CaseGlide ensures all key software programs are reliable sources of truth for your company.

What’s the ROI on a claims litigation workflow tool?

Claims departments can expect a workflow tool to reduce legal fees by over 20% per year. An advanced workflow tool focuses law firms to the scope of work required to resolve a case. Claims professionals are freed from email overload, and are now achieving unparalleled cycle times and closing ratios. Claims departments harness the power of litigation workflow tools to keep cases on an optimized closure track.

How long does it take to implement?

We work with claims organizations to choose a timeframe that works best for you. The process usually takes less than two to three months, and CaseGlide only needs a few hours of time from claims professionals to launch.

Will CaseGlide help create the workflows, or do we need to do everything?

No two claims departments are the same. Our workflow tool is flexible and configurable to your needs. While some companies may want CaseGlide to create workflows based on industry best practices, others may want to craft each workflow themselves.

Can we try before we buy?

Yes! We offer a pilot program for claims organizations seeking to ensure that CaseGlide’s workflow software is best for their companies.

What kind of support will you provide?

We know that most claims organizations don’t have the time or resources to customize software to make sure it works for them. You need a litigation workflow software partner that understands your business enough to implement a software that works for you. 

Our team is comprised of subject matter experts. Whether a claims professional has ten months of time to work with CaseGlide or just ten minutes, we take responsibility for helping each claims department achieve its objectives.

What’s the reporting functionality like?

CaseGlide’s workflow generates robust reports in the form of attorney scorecards, data visuals and analytics, and customizable reports. 

Our workflow software is multi-dimensional. While much of the focus is on ensuring task management, we pay significant attention to delivering actionable intelligence to proactively improve workflow in the future. Our artificial intelligence makes areas for improvement fully transparent. These insights help claims departments identify and retain the best lawyers, set the optimal workflow, choose the right budget, and ensure that each case stays on budget through every milestone. These insights also help claims departments visualize who is doing what work, and when they’re doing it. 

With complete and real-time transparency, claims departments can use the reporting as a lever to constantly push towards better results.

Transformation is possible. See for yourself.

Break your case data free of its email confines and transform the way lawyers work for your organization. Increase efficiency and collaboration between law firms and your claims professionals. Reduce loss costs. Reduce indemnity.